Tags: anywhere, code, error, exist, messanger, microsoft, msdn, msn, pain, software, working

error 800488e5

On Microsoft » Microsoft Messanger (MSN)

6,753 words with 2 Comments; publish: Mon, 26 May 2008 21:35:00 GMT; (30048.83, « »)

this error doesnt seem to exist anywhere, it just wont sign me into msn and

it was a pain to find this error code. msn was working fine before, no

probloems, now it just wont sign me in. im running through a router but no

settings have been changed.

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  • 2 Comments
    • Greetings,

      Since you can't immediately login, remember that you can try logging into the Web Messenger,

      at least until you can restore your normal Messenger functionality:

      http://webmessenger.msn.com

      However, here are some suggestions you should check/try if you haven't already.

      1. The date on your computer needs to be set properly -- double click the clock verify that

      the time and date are set.

      2. If your password information is not saved, verify that you are typing it in with the

      correct case (uppercase or lowercase).

      3. Change your password .msn.itags.org. https://login.passport.com/ChangePW.srf to

      something smaller (under 10-12 characters), then try signing in again.

      4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible

      that Messenger doesn't have the correct rights to access the Internet, especially since you

      upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall

      if this is the case.

      5. If you disabled your firewall in the past, it still may be blocking Messenger -- try

      restarting it and see if that helps the situation. You also might try uninstalling an

      installed firewall, to verify that it isn't causing a problem (even if it is disabled).

      6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then

      Internet Options, then click the Delete Files button, and when that's complete click the

      Delete Cookies button.

      7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then

      Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check

      for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL

      3.0' is checked, then click OK.

      8. Click Start, then Run, and enter the following:

      regsvr32 softpub.dll

      then click OK

      and do the same for the following:

      regsvr32 wintrust.dll

      regsvr32 initpki.dll

      regsvr32 MSXML3.dll

      ____________________________________________

      Jonathan Kay

      Microsoft MVP - MSN Messenger/Windows Messenger

      Associate Expert

      http://www.microsoft.com/windowsxp/expertzone/

      Messenger Resources - http://messenger.jonathankay.com

      All posts unless otherwise specified are (c) 2005 Jonathan Kay.

      You *must* contact me for redistribution rights.

      "sonic937" <sonic937.msn.itags.org.discussions.microsoft.com> wrote in message

      news:1104C8E4-2655-41F5-97D3-17A72D6F99F6.msn.itags.org.microsoft.com...

      > this error doesnt seem to exist anywhere, it just wont sign me into msn and

      > it was a pain to find this error code. msn was working fine before, no

      > probloems, now it just wont sign me in. im running through a router but no

      > settings have been changed.

      #1; Mon, 26 May 2008 21:37:00 GMT
    • sorry thats no help, i havent just upgraded, no settings have been changed, i

      could probly find the problem if i knew what the error code meant.

      "Jonathan Kay [MVP]" wrote:

      > Greetings,

      > Since you can't immediately login, remember that you can try logging into the Web Messenger,

      > at least until you can restore your normal Messenger functionality:

      > http://webmessenger.msn.com

      > However, here are some suggestions you should check/try if you haven't already.

      > 1. The date on your computer needs to be set properly -- double click the clock verify that

      > the time and date are set.

      > 2. If your password information is not saved, verify that you are typing it in with the

      > correct case (uppercase or lowercase).

      > 3. Change your password .msn.itags.org. https://login.passport.com/ChangePW.srf to

      > something smaller (under 10-12 characters), then try signing in again.

      > 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible

      > that Messenger doesn't have the correct rights to access the Internet, especially since you

      > upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall

      > if this is the case.

      > 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try

      > restarting it and see if that helps the situation. You also might try uninstalling an

      > installed firewall, to verify that it isn't causing a problem (even if it is disabled).

      > 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then

      > Internet Options, then click the Delete Files button, and when that's complete click the

      > Delete Cookies button.

      > 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then

      > Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check

      > for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL

      > 3.0' is checked, then click OK.

      > 8. Click Start, then Run, and enter the following:

      > regsvr32 softpub.dll

      > then click OK

      > and do the same for the following:

      > regsvr32 wintrust.dll

      > regsvr32 initpki.dll

      > regsvr32 MSXML3.dll

      > ____________________________________________

      > Jonathan Kay

      > Microsoft MVP - MSN Messenger/Windows Messenger

      > Associate Expert

      > http://www.microsoft.com/windowsxp/expertzone/

      > Messenger Resources - http://messenger.jonathankay.com

      > All posts unless otherwise specified are (c) 2005 Jonathan Kay.

      > You *must* contact me for redistribution rights.

      > "sonic937" <sonic937.msn.itags.org.discussions.microsoft.com> wrote in message

      > news:1104C8E4-2655-41F5-97D3-17A72D6F99F6.msn.itags.org.microsoft.com...

      > > this error doesnt seem to exist anywhere, it just wont sign me into msn and

      > > it was a pain to find this error code. msn was working fine before, no

      > > probloems, now it just wont sign me in. im running through a router but no

      > > settings have been changed.

      >

      >

      #2; Mon, 26 May 2008 21:38:00 GMT